Updated 1/14/2019

When you add new patients to Dentrix, you need to designate someone in the family as the “responsible party.” Dentrix refers to that person as the Head-of-Household (or Guarantor). As you are designating head-of-household, keep the following in mind:

• The first patient added to a family is automatically designated as the head-of-household.
• Dentrix addresses all account correspondence (billing statements, letters, etc.) to the head-of-household.
• Dentrix attaches any financial transactions (payments, finance charges, etc.) not attached to a specific patient, to the head-of-household.
• The head-of-household can be a non-patient.
• The insurance subscriber for a family does not have to be the head-of-household.

For more information about adding new family account or how to change the Head-of-Household in Dentrix, see the Adding New Family Accounts or Changing a Head of Household topics in the Dentrix Help.