by Dentrix Blog Team | Jun 28, 2022 | Schedule Optimization
Recently we had two related questions that were asked recently on social media: “How can I see which doctor is assigned to the patient exam?” “Can I post the exam to the doctor and the cleaning to the hygienist?” The appointment color in the Appointment Book is based...
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by Dentrix Blog Team | Jun 21, 2022 | Insurance Management
What do you do if a patient tells you they have secondary insurance coverage after you have already sent out the primary claim or after you have already received payment from the primary insurance carrier? How do you create a claim for the secondary insurance when the...
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by Dentrix Blog Team | Jun 14, 2022 | Clinical Efficiency
Has a patient ever requested to see their Ledger history? Or have you wanted to present someone their financial history and highlight some of the lines so they stand out? In the Ledger, first adjust what appears on the Ledger from the Options menu (where you can show...
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by Dentrix Blog Team | Jun 7, 2022 | Insurance Management
When dealing with insurance claims, you’ve probably come across the acronyms EOB and eEOB. These have been used in past versions of Dentrix; however, starting with Dentrix G7.6, eEOB has been replaced with ERA. EOB, of course, stands for Explanation of...
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