by Dentrix Blog Team | Jan 29, 2020 | Insurance Management
One of the things that can be difficult for administrative team members to remember is which procedures require attachments in order for insurance companies to process your claims. If a claim gets sent to an insurance carrier without a necessary attachment, it can...
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by Dentrix Blog Team | Jan 28, 2020 | Practice Setup
Did you know that you can rearrange toolbar buttons in Dentrix? On each workstation, you can re-order the buttons into a configuration that makes sense for you. Keep in mind though, that customizing a toolbar only affects the workstation where the customization...
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by Dentrix Blog Team | Jan 21, 2020 | Revenue Cycle Management
One of the great features of Dentrix Pay is the ability to save a patient’s credit card information when you create a payment agreement. But what do you do when payments are due? Do you open each patient’s agreement and make their payments individually? You could, but...
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by Dentrix Blog Team | Jan 14, 2020 | Patient Record Management
In previous versions of Dentrix, you may have found it frustrating to try to archive a patient, only to have Dentrix tell you that the patient did not have a zero balance, and therefore couldn’t be archived. It required you to go to the Ledger and poke around, looking...
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by Dentrix Blog Team | Jan 7, 2020 | Patient Record Management
Sometimes an account gets a little lopsided, and the insurance estimate comes in higher than the balance owed. In past versions of Dentrix, the Family Portion of Balance line in the Ledger used to show a negative amount – so that when added to the Expected from Dental...
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