The Dentrix Blog

Helping You Do More with Your Dentrix System

Updated 4/19/2022

One option you can use as part of your billing process is the Verify Billing Statements to Send feature. It allows you to preview your batch of billing statements and make changes before they are sent electronically or printed in your office. It also allows you to deselect specific statements and prevent them from being printed or sent electronically, so you don’t have to print all the statements and manually pull out those statements you don’t want to send.

Before you can use this feature, you need to enable it. To do this, from the Office Manager go to Maintenance > Practice Setup > Preferences. Then click the Print Options tab and check Verify Billing Statements to Send in the Additional Print Options group box.

To verify your statements before printing or sending electronically:

  1. Select the billing statements in the Batch Processor and click Print. From the Dentrix Print window, you can view a preview of each bill that will be sent. Use the left and right arrows to navigate in the preview window.
  2. To remove an individual bill from the batch so it will not be printed or sent electronically:
    1. Uncheck the Send Statement To option while previewing an account’s bill. The bill preview turns gray, indicating that the displayed bill will NOT be sent or printed.
    2. Click the Verify button to see a list of all accounts for which bills were generated. Statements will be sent to the accounts that are highlighted in the list. You can remove accounts from the statement transmission by clicking on a name. The highlight will disappear indicating that the bill will NOT be sent. Click OK to return to the Dentrix Print window.
  3. You can add a personalized statement message for an account’s bill by clicking the Guarantor Notes button while previewing an account’s bill.
  4. Click OK in the Dentrix Print window to print the selected statements or to send electronically.

For more information, read the Verifying Billing Statements topic in Dentrix Help.