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Dentrix ePrescribe stores a patient’s allergies and resulting sensitivities (reactions or intolerances) that you have entered for them. However, there may be times when you’ll need to edit the patient’s allergies. For example, a patient may no longer be allergic to a specific drug or food, may have new or added sensitivities to a drug, or may have had an allergy mistakenly entered.

In ePrescribe, once an allergy is entered and saved for a patient, you cannot remove it, as it remains part of the patient’s medical record; however, you can change its sensitivity type, edit its sensitivities, inactivate it, or even mark it as entered-in-error (EIE). When inactivated or changed to EIE, ePrescribe no longer double-checks it against medications you are prescribing for the patient.

Editing or Updating Allergies

  1. As an authorized ePrescribe user, in Dentrix, select the patient for whom you want to edit an allergy.
  2. Click the Prescriptions button, and then click the Electronic Rx button.
  3. Under Act. Allergies, select an allergy.
  4. To edit an allergy, click Edit.
  5. Edit the allergy as needed:
    • Activate or inactivate the allergy by selecting either Active or Inactive.
    • Change the sensitivity type by selecting either Allergy or Intolerance.
    • Select additional sensitivities or remove sensitivities as needed.
  6. To save your changes, click Save, and the changes will display with the allergy you edited.

Marking an Allergy as Entered-in-Error (EIE)

  1. Perform steps 1-4 above.
  2. To mark an allergy as entered-in-error, click EIE. The allergy is removed from the Active list. Once an allergy is set as EIE, it cannot be undone.
  3. When complete, click Back to return to ePrescribe’s main page.

Once an allergy is removed from the Active list by marking it as EIE, you can only view it by selecting the All option under Patient Allergy. Here the allergy is shown with a line through it, and its Active status is changed to E (for entered-in-error).

You can also access the patient’s Act. Allergies window from the Office Manager.

  1. Open the Office Manager, and click the Electronic Rx Task Mode button.
  2. Select the patient and follow the steps above to edit an allergy.

Bonus Tips

  • To view a patient’s active allergies in the Act. Allergies window, select Active. To view the patient’s inactive allergies, select Inactive. And, click All to view all of the patient’s active, inactive, and EIE allergies. Note that EIE allergies are NOT set as inactive; therefore, they only display in the All list.
  • When an allergy is active, a Y appears in the Active column for that allergy in the Active list. An N indicates that the allergy is no longer active, and the allergy appears in the Inactive list. An E means that the allergy has been set as entered-in-error and the allergy only appears when viewing the All list.
  • ePrescribe allows you to reactivate a previously inactive allergy. To do so, open the Inactive (orĀ  All) Act. Allergies list. Click Edit and select Active. Edit the sensitivities as needed, and then click Save. (This is also an easy way to change an allergy’s sensitivity type from Allergy to Intolerance, and vice versa, without entering the allergy again.) The allergy will be restored to the Active list. You cannot reactivate an allergy that has been set as EIE.
  • Be sure to view the ePrescribe Quick Start, which includes helpful articles, videos, tutorials, and documentation.