by Dentrix Blog Team | Mar 17, 2020 | Patient Communication
There may be times when you need to close your practice or make changes to your schedule and need a way to let your patients know about those changes. Email is an efficient way to do that. There are a few different ways you can send an email with Dentrix, depending on...
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by Dentrix Blog Team | Aug 21, 2018 | Patient Communication
Did you know that when you create a new patient appointment, you have the ability to add a mobile number and email address for the patient? These new patient information fields, added in Dentrix G6, accommodate those new patients who don’t have a home phone...
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by Dentrix Blog Team | Jul 17, 2018 | Revenue Cycle Management
Before you sit down to make collections calls, it’s important to have all the information available that you’ll need to talk to patients about their overdue balance. First, use the Collections Manager to find the accounts you want to focus on, such as...
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by Dentrix Blog Team | Sep 19, 2017 | Patient Communication
Updated 10/8/2019 One of your patients called this morning and asked for a copy of his most recent billing statement and the EOB for his last insurance payment. If you are using the Document Center to store patient documents, you can simply select the requested...
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by Dentrix Blog Team | May 2, 2017 | Patient Communication
Updated 10/4/2019 Before you send patients a final notice that their account will be sent to collections, you like to try to reach them by phone. You can add the details of that phone call to the final notice letter you send using the Quick Letters feature in Dentrix....
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