When setting up new procedure codes, or when customizing those that already exist, one of the options you can select is that of Treatment Flags. Over the next couple of weeks, we’ll talk about what these different options mean and when you should consider using them.
First, access the Procedure Code Editor from the Office Manager > Maintenance > Practice Setup > Procedure Code Setup. Then, under the ADA-CDT Codes tab, select an individual procedure code and click Edit.
In the Treatment Flags section of the dialog box, you’ll see four options. Today’s tip focuses on the first option: Difficult Procedure. What happens when you make this selection?
By selecting Difficult Procedure, an asterisk is added next to the patient’s phone number in the Day Sheet Report whenever that procedure is posted to a patient’s Chart. This makes it easy for providers to see which patients they should be following up with at the end of the day.
With this simple edit to the procedure code, you can go a long way in the customer service department by making follow up phone calls when patients have difficult procedures performed.
For additional information, see the various topics under Procedure Code Setup in Dentrix Help.