If you discover that patients’ continuing care due dates aren’t resetting automatically when a patient is seen for a continuing care appointment, it is often because procedure codes have not been set up properly with continuing care attached to them.
To fix this problem, you should review your procedure code setup to make certain that codes have been properly assigned to the desired continuing care types, and then attach procedure code(s) to the continuing care type you want the continuing care due date to automatically reset for.
For example, your office wants to attach the PERIO continuing care type to procedure codes D4341 and D4342 so patients are automatically set up on continuing care when they come in for scaling and root planing.
- From the Office Manager, click Maintenance > Practice Setup > Procedure Code Setup.
- Select a Procedure Code Category and individual procedure, and click Edit.
- Click the Auto Continuing Care search button.
- Select the continuing care type to which you want to assign this procedure code, and click the Select button.
- Click Save, answer Yes to the prompt, and click Close.
- A procedure code may be assigned to only one continuing care type. However, you can assign multiple procedure codes to the same type.
- When a continuing care type is attached to a procedure, Dentrix automates three processes for you:
- When you select a continuing care procedure as an appointment reason, Dentrix automatically attaches that assigned continuing care type to the appointment.
- When you post a continuing care procedure, Dentrix automatically resets the patient’s continuing care due date according to the interval you defined.
- If you haven’t previously assigned a continuing care type to the patient, when you post a continuing care procedure, Dentrix will assign that type for you using the defaults you defined.
To learn more, read the Dentrix Help topic titled, Attaching Continuing Care Types.