by Dentrix Blog Team | Jan 12, 2021 | Patient Communication
If you called a patient to schedule their appointment, but no one answered and you ended up leaving a voicemail message, where should you document this in Dentrix? While you may not have spoken to the patient directly, it’s important to keep a record that an...
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by Dentrix Blog Team | Sep 29, 2020 | Patient Communication
Consider these two scenarios: The doctor wants to take home a list of patients for the day so he can make follow-up calls with patients who had difficult procedures, such as implants or extractions. The weather forecast in your area is looking increasingly bleak, and...
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by Dentrix Blog Team | May 19, 2020 | Patient Communication
Did you know that you can create templates for notes that you want to appear at the bottom of billing statements? With Dentrix, you can create a library of custom billing statement note templates you can use to print messages on billing statements, such as your...
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by Dentrix Blog Team | May 8, 2020 | Patient Communication
In our high-speed connected world, your patients are accustomed to being able to log on and find self-service. The Patient Portal provides patients access to their account information, online forms, and secure messages. Best of all, the portal is designed to require...
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by Dentrix Blog Team | May 8, 2020 | Patient Communication
In addition to the appointment reminders you send to patients through Patient Engage, for a short time while your practice is operating under temporary policies of social distancing and special limitations it might be a good idea to text instructions to the patients...
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by Dentrix Blog Team | May 8, 2020 | Patient Communication
When you send patients an appointment reminder email and encourage them to update their forms online before their appointment, many of them will do so. Some may not, however, and in that case you can still give them the option to fill out their medical history and...
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