by Dentrix Blog Team | Aug 16, 2016 | Revenue Cycle Management
Updated 5/25/2022 Occasionally, you may discover you made a mistake on a payment posted to the Ledger, but that payment has been moved into history. You cannot delete payments in history, but you can correct the error. That way, the patient account remains accurate as...
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by Dentrix Blog Team | Jul 12, 2016 | Revenue Cycle Management
Updated 5/25/2022 Did you know Dentrix allows you to charge additional fees to patients with whom you have made payment agreements or to whom you have extended credit? These fees are divided into two groups: finance charges and late charges. A finance charge is a fee...
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by Dentrix Blog Team | Jun 21, 2016 | Revenue Cycle Management
Updated 9/18/2019 The Dentrix Ledger holds a wealth of information in the Transaction Log (at the bottom of the window). But do you understand the financial information found there? Let’s shed a little light on this “gray area.” The Aged Balance...
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by Dentrix Blog Team | May 17, 2016 | Revenue Cycle Management
Updated 9/18/2019 Do patients call your office with questions about their billing statements and wonder what the charges listed as “Balance Forward” actually are? When you generate billing statements, the balance forward date defaults to one month ago. Any...
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by Dentrix Blog Team | Mar 29, 2016 | Clinical Efficiency
Updated 9/5/2019 Most of the charges listed on a patient’s account are posted using procedure codes. In many cases, the procedures will have been posted and set complete from the Patient Chart or the Appointment Book. However, you may need to post procedures...
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