by Dentrix Blog Team | Jul 17, 2018 | Revenue Cycle Management
Before you sit down to make collections calls, it’s important to have all the information available that you’ll need to talk to patients about their overdue balance. First, use the Collections Manager to find the accounts you want to focus on, such as...
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by Dentrix Blog Team | Jan 30, 2018 | Revenue Cycle Management
You’re used to seeing the procedures in the Ledger listed chronologically with a running balance. But have you ever noticed that sometimes the Balance column just displays dashes instead of the running balance you’re used to seeing? That happens when the Ledger is...
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by Dentrix Blog Team | Oct 24, 2017 | Revenue Cycle Management
Updated 10/8/2019 Let’s say you have generated a list of patients with outstanding balances in the Collections Manager. You are working your way through the list, calling patients to talk to them about their balances and explaining their options, but because you...
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by Dentrix Blog Team | Oct 3, 2017 | Revenue Cycle Management
It would be nice to have every piece of information available when you need to find a payment in Dentrix, but that isn’t always the case. For instance, a patient tells you they made a payment, but it is not posted on their account. You need to find out where that...
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by Dentrix Blog Team | Jul 25, 2017 | Revenue Cycle Management
Updated 10/7/2019 As you set up a payment agreement, you can customize the terms and conditions of the agreement. Save yourself from having to make those adjustments every time you create a payment agreement by creating a new agreement template that includes the terms...
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