by Dentrix Blog Team | May 19, 2020 | Patient Communication
Did you know that you can create templates for notes that you want to appear at the bottom of billing statements? With Dentrix, you can create a library of custom billing statement note templates you can use to print messages on billing statements, such as your...
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by Dentrix Blog Team | May 12, 2020 | Continuing Care
After your office has been closed for an extended period of time, how can you catch up on rescheduling those patients who missed out on their regular cleanings? One strategy is to let your automated recall system through Patient Engage invite them back. To make this...
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by Dentrix Blog Team | May 8, 2020 | Patient Communication
In our high-speed connected world, your patients are accustomed to being able to log on and find self-service. The Patient Portal provides patients access to their account information, online forms, and secure messages. Best of all, the portal is designed to require...
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by Dentrix Blog Team | May 8, 2020 | Patient Communication
In addition to the appointment reminders you send to patients through Patient Engage, for a short time while your practice is operating under temporary policies of social distancing and special limitations it might be a good idea to text instructions to the patients...
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by Dentrix Blog Team | May 8, 2020 | Patient Communication
When you send patients an appointment reminder email and encourage them to update their forms online before their appointment, many of them will do so. Some may not, however, and in that case you can still give them the option to fill out their medical history and...
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by Dentrix Blog Team | May 8, 2020 | Patient Record Management
Before you welcome patients to your office for an appointment, it’s a good idea to ask them a few screening questions about COVID-19 symptoms and history. That way you can discover whether patients have any symptoms that may require them to reschedule their...
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by Dentrix Blog Team | May 8, 2020 | Patient Communication
As patients start to return to the office for appointments, they may be apprehensive and not know what to expect when they arrive. You can send a message to all of your patients to describe how appointments will work during this time of social distancing and...
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by Dentrix Blog Team | May 8, 2020 | Patient Communication
Updated 11/30/2020 As you prepare to reopen your practice after being closed for the pandemic, you’ll need to let patients know about the new policies you’ve implemented in your practice in order to keep them safe, such as staggering appointments to reduce the amount...
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by Dentrix Blog Team | May 5, 2020 | Schedule Optimization
When your practice re-opens and you begin scheduling patients again, you should keep in mind the time it will take to re-set each operatory for a new patient. You will need to allow time for surfaces to be wiped down and disinfected, time for staff to change gloves...
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by Dentrix Blog Team | May 5, 2020 | Schedule Optimization
As you begin to schedule patients for appointments following your temporary shutdown you may want to consider setting up time blocks in the Appointment Book. You can use these time block to schedule patients who are elderly, immune-compromised, or otherwise at risk....
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